Troubleshooting – Exacq exacqVision Edge/Illustra Quick Start Guide User Manual
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13. Add the exacqVision camera license (.key file)
to the camera’s server on the System Setup page. When
complete, the status is displayed as Licensed.
14. On the IP Cameras page, verify that the camera is associated with its Edge server:
The IP address must be 127.0.0.1 so that the Edge server communicates with the local camera.
The camera’s credentials are admin and admin by default.
The status is displayed as Connected when complete.
15. See the exacqVision user manual for additional configuration steps, such as configuring recording settings,
setting up and connecting to an external archive drive.
Troubleshooting
If you encounter a write error, complete the following steps:
1. Stop the exacqVision Edge
server on the camera’s Applications Web page.
2. Unmount the SD card on the Storage Setup page.
3. Check the SD card. If necessary, repair and format the card.
4. Remount the SD card.
5. Restart the exacqVision Edge server on the came
ra’s Applications Web page.