D-Link DCS-900W - Manual (Page 82)

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A2: Other possible problems might be due to the network cable. Try replacing your
network cable. Test the network interface of the product by connecting a local computer
to the unit, utilizing a standard Crossover (hub to hub) Cable. If the problem is not solved
the Internet Camera might be faulty.
Q: Why does the Power LED not light up constantly?
A: The power supply used might be at fault. Confirm that you are using the provided
power supply, which is DC 5V, for the Internet Camera and verify that the power supply
is well connected.
Q: Why does the LAN LED not light up properly?
A1: There might be a problem with the network cable. To confirm that the cables are
working, PING the address of a known device on the network. If the cabling is OK and
your network is reachable, you should receive a reply similar to the following (…bytes =
32 time = 2 ms).
A2: The network device utilized by the Internet Camera is not functioning properly, such
as hubs or switches. Confirm the power for the devices are well connected and functioning
properly.
Q: Why does the Internet Camera work locally but not externally?
A1: Might be caused from the firewall protection. Check the Internet firewall with your
system administrator. The firewall may need to have some settings changed in order for
the Internet Camera to be accessible outside your local LAN.
A2: Make sure that the Internet Camera isn’t conflicting with any web server you may
have running on your network.
A3: The default router setting might be a possible reason. Check that the configuration
of the router settings allow the Internet Camera to be accessed outside your local LAN.
Troubleshooting
(continued)
Internet Camera Installation