Design Dynamics VTD-24N-JHB - Manual (Page 13)

www.desatech.com 114370-01E 13
SERVICE HINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
You may feel your gas pressure is too low. If
so, contact your local natural gas supplier.
TECHNICAL SERVICE
You.may.have.further.questions.about.installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When. calling. please. have. your. model. and.
serial.numbers.of.your.heater.ready.
You can also visit DESA Heating, LLC’s web
site.at.www.desatech.com.
ACCESSORy
Purchase. this. accessory. from. your. local.
dealer. If they can not supply this accessory,
call DESA Heating, LLC at 1-866-672-6040 for
information. You can also write to the address
listed.on.the.back.page.of.this.manual.
LAvA ROCK - GA6060
Order when additional rock is desired (1.8 lb.
bag).
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
•. your.name
•. your.address
•. model.and.serial.numbers.of.your.heater
• how heater was malfunctioning
•. purchase.date
Usually, we will ask you to return the part to
the.factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can.be.found.by.visiting.www.desatech.com.
When calling DESA Heating, LLC, have
ready:
•. model.and.serial.numbers.of.your.heater
•. the.replacement.part.number