beautypg.com

Troubleshooting – COWON iAUDIO9+ User Manual

Page 41

background image

iAUDIO 9

+

41

+

Troubleshooting

+ Files that I have stored do not appear in the list.

Each mode shows you a list of playable files only. To view all files that you have stored, select the Browser
mode. Please note that System folder will not appear in the Browser.

+ Album image is not displayed in Music Mode.

To display an album image, the music file must have an image stored in its ID3 tag. Please save an image
in the file using a program for editing ID3 tags. iAUDIO 9+ supports Album Art 2.0 and you can store up
to 6 album images.

+ Video won’t play.

Make sure that your files are in a format that iAUDIO 9+ supports (check the codecs/resolution/options).
If you’re unsure of a video’s compatibility,use a video conversion program (e.g. JetAudio) and then play
the converted version.

+ FM Radio does not work

.

The product’s earphones work as the FM Radio antenna. Straightening the earphone cable will result
in better radio reception. FM Radio reception may be poor at locations where FM Radio transmissions
are shielded. If FM Radio does not work where reception should be possible, please contact our service
center.

+ There is too much noise in my recordings.

The product uses ultra-small internal microphone, so it may be more susceptible to noise during record-
ings. The microphone should not be covered with anything during recording.