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Comtech EF Data CMR-5930 Quick Start Guide User Manual

Quick start guide, Cmr-5930 – digicast media router pid filter asi

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Quick Start Guide

CMR-5930 – Digicast Media Router PID Filter ASI

Contact the Comtech EF Data Customer Support Department for

Product support or training

Reporting comments or suggestions concerning manuals

Information on upgrading or returning a product

A Customer Support representative may be reached at:

Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:

Contact the Comtech EF Data Customer Support Department. Be prepared to supply
the Customer Support representative with the model number, serial number, and a
description of the problem.

Request a Return Material Authorization (RMA) number from the Comtech EF Data
Customer Support representative.

Pack the product in its original shipping carton/packaging to ensure that the product is
not damaged during shipping.

Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)

For Online Customer Support:

An RMA number request can be requested electronically by contacting the Customer Support
Department through the online support page at www.comtechefdata.com/support.asp:

Click on “Return Material Authorization” for detailed instructions on our return
procedures.

Click on the “RMA Request Form” hyperlink, then fill out the form completely before sending.

Send e-mail to the Customer Support Department at [email protected].

For information regarding this product’s warranty policy, refer to the Warranty Policy on the last page.

IMPORTANT NOTE: The information contained in this document supersedes all previously published
information regarding this product. Product specifications are subject to change without prior notice.

Copyright © 2007 Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA. All rights reserved. Printed in the USA.