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Comtech EF Data CIC-20 LVDS to HSSI User Manual

Page 4

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CIC-20 LVDS to HSSI Interface Converter

Revision 0

Preface

MN/CIC20.IOM

ii

C

USTOMER

S

UPPORT

Contact the Comtech EF Data Customer Support Department for:

Product support or training

Information on upgrading or returning a product

Reporting comments or suggestions concerning manuals

Contact Customer Support using any of the following methods:

Email:

[email protected]

Mail:

Comtech EF Data

Customer

Support

Department

2114

West

7th

Street

Tempe,

Arizona

85281

USA

Internet:

www.comtechefdata.com

Phone: (480) 333-2200 (Main Comtech EF Data Number)

(480) 333-4357 (Customer Support Desk)

Fax: (480)

333-2161

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:

1. Request a Return Material Authorization (RMA) number from the Comtech EF Data

Customer Support Department.

2. Be prepared to supply the Customer Support representative with the model number,

serial number, and a description of the problem.

3. To ensure that the product is not damaged during shipping, pack the product in its

original shipping carton/packaging.

4. Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. ix.