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Troubleshooting – Dimplex SV8000 User Manual

Page 9

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9

Troubleshooting

Symptom

Possible Cause

Action

No power

Not connected / Faulty socket

Check connection to wall socket
and socket switch. Try in another
wall socket

On/Off switch not on

Press On/Off switch which will
illuminate when on

Fuse Blown

Replace fuse with approved 13A
fuse

Unknown

Call for service

No steam

Steam Control turned

Turn the control to half way

down fully clockwise

Steamer not ready

Wait for the "Ready to Steam"
light to illuminate

Clean water tank is low

Pour water into the clean water

(beeping sound &

tank until the beeper stops. The

“Refill” light is lit)

steam handle will work again

Unknown

Call for service

No steam, just water

Steamer not ready

Wait for the "Ready to Steam"
light to illuminate

Boiler at pressure and not

Hold the steam switch on for

heating (temperature less

approximately one minute, even if

than 110ºC)

just water is coming out. This will
result in the heater coming back
on

Unknown

Call for service

Vacuum power low

Vacuum operation has been

Operate any of the handle controls

selected after the machine was which will reset the motor power
previously used as an air purifier to full. Continue vacuuming

High pitch motor noise

Switch the machine off and empty
the collection tank. Refill the
collection tank with clean water
to the mark and recommence work

Unknown

Call for service

No detergent

Solution tank empty

Pour cleaning solution diluted in
accordance with the manufacturers
instructions into the solution tank

Unknown

Call for service

The machine has

Cold water supply interrupted

Switch off the machine.

stopped working and

Check cold water tank is full of

the temperature LED

water. Check the filter on the end

displays “HOT”

of the pipe in the cold water tank is
not blocked. Leave the machine to
cool for 30 minutes and switch on
again

Unknown

Call service engineer