Boland Communications d Series - Manual (Page 12)

Warranty
BOLAND COMMUNICATIONS
WARRANTY AGREEMENT
All products, including hardware, software, firmware, and documentation are subject to the
terms below. Opening the monitor cabinet in any manner for any purpose voids the warranty.
1. Boland Communications (Boland) warrants the
V IEW P ORT LCD Monitors and their
accessories are provided to be free from defects under normal use. Parts are
covered for a period of two (2) years and Labor is covered for one (1) year from the
date of delivery to you.
The Pro Series of monitors carries a separate term of one (1) year Parts and Labor
warranty.
All monitors with a serial number less than 009001, manufactured before April 2005,
carry their original one year warranty.
2. In the event of a repair under this warranty, Boland's sole obligation is to replace or
repair, at Boland's option, any Product free of charge. Any replaced parts shall
become Boland's property.
3. Warranty claims must be made during the warranty period and within seven (7) days
of the observation of the defect, accompanied by any necessary evidence
satisfactory to Boland. Prior to returning any Product to Boland, you must obtain a
Return Authorization (RA) Tracking Number and receive shipping instructions from
Boland. Shipments without an RA are subject to refusal at Boland dock. All
Products returned to Boland contain glass and shall be adequately packed (200 lb.
corrugated carton and 2" foam on all six sides of product, minimum) and shipped
with freight and insurance sender-prepaid or the warranty coverage will be void and
are subject to return unrepaired. Boland will return all repaired units in double carton
and cushion packaging via pre-paid UPS Ground, Insured. Customer may provide
own shipping number or arrange upgrade for faster return.
4. Except as stated above, there is NO OTHER WARRANTY, REPRESENTATION, OR
CONDITION REGARDING BOLAND'S PRODUCTS, SERVICES OR
PERFORMANCE, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
5. Boland is not responsible for any delays beyond its control, and where possible will
advise of any such delays. Boland's entire liability for damages to you or any other
party for any cause whatsoever, whether in contract or in tort, including negligence,
shall not exceed the price you paid for the unit of Product that is the subject matter
of the dispute. In no event will Boland be liable for any damages caused by your
failure to perform your obligations, or for any loss of data, profits, savings, or any
other consequential and incidental damages, even if Boland has been advised of the
possibility of damages, or for any claims by you based on any third-party claim.
V IEW P ORT warranty 05-18-05