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Troubleshooting, Fault correction, Troubleshooting 22 – BECKHOFF C6920 User Manual

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Troubleshooting

Troubleshooting

Please also refer to chapter

Foreword.


Fault correction

Fault Cause Procedure

Nothing happens after the Industrial
PC has been switched on

No power supply to the Industrial
PC

Other cause

Check power supply cable


Call Beckhoff Service

The Industrial PC does not boot
fully

Setup settings are incorrect.

Other cause

Check the setup settings

Call Beckhoff Service

Computer boots, software starts,
but control does not operate
correctly

Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC

Call the manufacturer of the
machine or the software

Memory device access error

Faulty device

Call Beckhoff Service

The Industrial PC functions only
partially or only part of the time, e.g.
no or dark picture, but disk drive
responds when switching on

Defective components in the
Industrial PC

Call Beckhoff Service

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