BECKHOFF CP62xx-xxxx-0030 - Manual (Page 26)

Troubleshooting
Troubleshooting
Please also refer to chapter Foreword .
Pixel errors
Note
Pixel errors in the TFT display are production-caused and represent no
complaint-reason!
Fault correction
Fault Cause Procedure
Nothing happens after the Industrial
PC has been switched on No power supply to the Industrial
PC
Other cause Check power supply cable.
Call Beckhoff Service
The Industrial PC does not boot
fully Setup settings are incorrect
Other cause Check the setup settings
Call Beckhoff Service
Computer boots, software starts,
but control does not operate
correctly Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC Call the manufacturer of the
machine or the software
Memory error Faulty memory device Check memory in another
device
Call Beckhoff Service
USB error while TwinCAT access
via USB Cycle time in TwinCAT is set on
10 ms (standard) Increase the cycle time up to
50 ms till 80 ms
The Industrial PC functions only
partially or only part of the time, e.g.
no or dark picture, but memory
drive responds when switching on Defective components in the
Industrial PC Call Beckhoff Service
CP62xx-xxxx-0030/-0035/-0040 25