Wiring problems, Patterns: normal operation (lan and telephone) – ARRIS TG2472G-NA User Guide User Manual
Page 34
Chapter 7: Using the Telephony Gateway
1. WPS Button/LED
2. Power
3. US/DS
4. Online
5. 2.4 GHz WiFi
6. 5 GHz Wi-Fi
7. Tel 1
8. Tel 2
9. Battery
10. MoCA
Wiring Problems
If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be shorted
(touching), or there may be undesired voltage on the lines. If this pattern persists for more
than 10 seconds, disconnect the telephone lines from the Telephony Gateway, then call a
wiring technician for assistance.
Patterns: Normal Operation (LAN and Telephone)
The following table shows light patterns for the Ethernet, MoCA and wireless LANs, and
the telephones, during normal operation.
Mode
Ethernet
(LEDs on rear
panel
connector)
2.4G Wi-Fi / 5G
Wi-Fi
Tel 1 / Tel 2
MoCA
AC Power
Green LED On =
Computer with
1Gbps port
connected
Amber LED On
= Computer with
100
Mbps/10Mbps
port connected
Amber/Green
LED Flash =
Computer activity
Both LEDs Off =
Computer not
connected
On = Wi-Fi enabled
Flash = Computer
activity
Off = Wi-Fi disabled
On = On-hook
Flash = Off-hook
Off = disabled
On = MoCA
enabled
Flash = MoCA
network device
activity/traffic
Off = MoCA
disabled
No AC Power
Off
Off
On = On-hook
Flash = Off-hook
Off = disabled
Off
Firmware
Upgrade
(normal
operation)
(normal operation)
(normal
operation)
(normal
operation)
Release 24 STANDARD 1.1 January 2015
Touchstone TG2472 Telephony Gateway User Guide 34