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19 troubleshooting, English – Denon AVR-685 User Manual

Page 64

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64

ENGLISH

19 TROUBLESHOOTING

If a problem should arise,first check the following.
1. Are the connections correct ?
2. Have you operated the receiver according to the Operating Instructions ?
3. Are the speakers and other components operating property ?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.
Disconnect the power immediately and contact your store of purchase.

Symptom

Cause

Measures

Page

DISPLAY not lit and sound not produced
when power switch set to on.

• Power cord not plugged in securely.

• Check the insertion of the power cord plug.
• Turn the power off with the remote control

unit after turning the POWER operation
switch on.

10
34

DISPLAY lit but sound not produced.

• Speaker cords not securely connected.
• Improper position of the audio function

button.

• Volume control set to minimum.
• MUTING is on.
• Digital signals not input Digital input

selected.

• Connect securely.
• Set to a suitable position.

• Turn volume up to suitable level.
• Switch off MUTING.
• Input digital signals or select input jacks to

which digital signals are being input.

15, 16

35

36
37
36

DISPLAY not displayed and the
“ON/STANDBY” LED flashes at a high
rate

• Speaker terminals are short-circuited.

• Block the ventilation holes of the set.

• The unit is operating at continuous high

power conditions and/or inadequate
ventilation.

• Switch power off, connect speakers

properly, then switch power back on.

• Turn off the set’s power, then ventilate it

well to cool it down.
Once the set is cooled down, turn the
power back on.

• Turn off the set’s power, then ventilate it

well to cool it down.
Once the set is cooled down, turn the
power back on.

15, 16

4, 16

4, 16

Sound produced only from one channel.

• Incomplete connection of speaker cords.
• Incomplete connection of input/output

cords.

• Connect securely.
• Connect securely.

15, 16

10 ~ 16

Positions of instruments reversed during
stereo playback.

• Reverse connections of left and right

speakers or left and right input/output
cords.

• Check left and right connections.

10, 15

This unit does not operate properly when
remote control unit is used.

• Batteries dead.
• Remote control unit too far from this unit.
• Obstacle between this unit and remote

control unit.

• Different button is being pressed.
• < and > ends of battery inserted in reverse.

• Replace with new batteries.
• Move closer.
• Remove obstacle.

• Press the proper button.
• Insert batteries properly.

17
17
17

17

Common problems arising when listening to the

CD, records, tapes, and FM broadcasts, etc.

Remote control

unit.

Note:
When a subwoofer has been connected and the virtual surround function is being used, the signal played from the subwoofer channel is
LFE only (only when playing Dolby Digital or DTS signals) for initial factory settings (i.e., the setting of the front speaker is “LARGE” and
the setting of the subwoofer mode is “NORM”).
When subwoofer effects are felt to be weak, while in the system setup mode try setting the subwoofer mode to “+MAIN”, or the front
speaker to “SMALL” in the system setup “Speaker Configuration” settings.
Making these settings will result in the low-frequency sounds of the front channel being played from the subwoofer.