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Technical support and assistance – NEXCOM VES30-4S User Manual

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Copyright © 2014 NEXCOM International Co., Ltd. All Rights Reserved.

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Preface

VES30-4S and VES30-8S User Manual

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM’s

website at www.nexcom.com.

2. For technical issues that require contacting our technical support team or

sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,

version, application software, etc.)

– A complete description of the problem
– The exact wordings of the error messages

Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.

2. Maintenance: to keep the unit clean, use only approved cleaning products

or clean with a dry cloth.

This manual is related to the following products: