Monroe Electronics R164 - Manual (Page 2)

WARRANTY
Monroe Electronics, Inc. warrants to the owners, each instrument and sub-assembly manufactured by them to be
free from defects in material and workmanship for a period of one year after shipment from factory. This warranty
is applicable to the original purchaser only.
Liability under this warranty is limited to service, adjustment or replacement of defective parts (other than fuses or
batteries) on any instrument or sub-assembly returned to the factory for this purpose, transportation charges
prepaid.
This warranty does not apply to instruments or sub-assemblies subjected to abuse, abnormal operating conditions,
or unauthorized repair or modification.
Since Monroe Electronics, Inc. has no control over conditions of use, no warranty is made, or implied as to the
suitability of our product for the customer's intended use.
THE WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING, BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. Except for obligations expressly undertaken by
Monroe Electronics, in this warranty, Owner hereby waives and releases all rights, claims and remedies with
respect to any and all warranties, express, implied or statutory (including without limitation, the implied warranties of
merchantability and fitness), and including but without being limited to any obligation of Monroe Electronics with
respect to incidental or consequential damages, or damages for loss of use. No agreement or understanding
varying or extending the warranty will be binding upon Monroe Electronics unless in writing signed by a duly
authorized representative of Monroe Electronics.
In the event of a breach of the foregoing warranty, the liability of Monroe Electronics shall be limited to repairing or
replacing the non-conforming goods and/or defective work, and in accordance with the foregoing, Monroe
Electronics shall not be liable for any other damages, either direct or consequential.
RETURN POLICY TO FACTORY:
Materials returned to Monroe must have a Return Material Authorization number. To obtain a RMA number, contact
our A/V Switching & Control Customer Service at 585-765-2254 or fax 585-765-9330. Customers have 30 days to
determine that the product ordered fills their need and performs as described in Monroe’s literature. Units returned
for approved repair or credit, must be in the original packaging including all parts and paperwork plus be in very
good physical condition. If not, the customer is billed the cost to refurbish the unit and for missing accessories and
merchandise. No products may be returned for exchange or credit after 12 months of the shipment date. Monroe
reserves the right to repair or replace units under warranty.