Knox Video R & T Cat - Manual (Page 5)

IF SERVICE IS REQUIRED:
If the product does not perform as warranted, call Knox Video Technologies at
301-840-5805 for available service options. If it is necessary to return an item to Knox Video
Technologies obtain a Return Authorization, RA, number prior to returning the product. When
returning the product, the defective product should be securely packaged in original boxes and
insured for shipment. Place the RA number on the outside and inside of the package. Include a
description of the problem with the product. Owner agrees to insure and accept all liability for
loss of or damage to this product.
YOU MUST CALL TECHNICAL SUPPORT AT 301-840-5805 FOR A RETURN
AUTHORIZATION NUMBER (RMA) AND “SHIP-TO” ADDRESS BEFORE SHIPPING
ANY PRODUCT TO KNOX VIDEO TECHNOLOGIES
.