Interspace Industries MasterCue V6 System - Manual (Page 14)

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Comms Loop-through. The blue cables provided have been designed to work with most
common 4-pin and 5-pin XLR Intercom systems. We do not recommend extending or
substituting this cable. Please let us know if you discover any systems which do not work
with this configuration by visiting www.interspaceind.com or by calling us on +44 870 770
8088.
Radio Frequency System
The MasterCue range uses a proven RF system for all wireless applications.
Operating frequency:
434.075MHz (UK, Europe & USA)
Transmission method: FM (Pure FSK)
Maximum transmit power: 10mW (EU) 11mV/m @3m (USA)
This frequency is open and licence exempt for UK, Europe and USA. Other countries should
consult their respective authorities.
The system used is a coded transmission whereby the receivers are programmed to the
transmitters which each have individual and unique codes. Nominal range of the transmitters
is typically 75M in an enclosed venue.
Trouble Shooting
Wireless Handhelds
After checking the correct programming of the handheld to the receiver, if the main unit does
not signal a cue when either button on the wireless handheld is pressed, check the following:
Does the LED on the handheld illuminate when any button is pushed?
- If not then the handheld battery may need replacing.
Does the green LED signal strength meter on the front of the receiver show any
signal when a cue button is pressed on the handheld transmitter?
- If no, reposition the receiver to obtain better RF reception.
- If yes, then check the Cue LED on the front of the receiver module. This
normally glows amber and turns green if the green button is pushed on the
handheld transmitter and red if the red button is pushed.
If the Cue LED is working correctly, then the receiver is communicating correctly
with the transmitter and the problem is likely to be with the cable connection to the
main unit.
If it is not illuminated at all then the cable connection to the main unit may also be
faulty as no power is getting to the receiver unit.
Wired Handhelds
If no cue is signalled by the main unit when either button is pushed, check the cabling
between the hard wired handheld and the main unit.