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Compaq 267644-001 User Manual

Page 9

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1–6

Troubleshooting

Problems and Solutions



External microphone
does not work.

The wrong jack is being
used.

To identify the right jack,
refer to the external
components information
in the

Hardware Guide

on this CD.

The recording source is
not selected in the
software.

Select the recording
source in the software
application. Refer to the
documentation included
with the device for more
information.

The recording level
volume needs
adjusting.

Adjust the recording
level volume from
within the software
application. Refer to the
documentation included
with your device for
more information.

Audio Problems

(Continued)

Problem

Possible Cause

Solution