AXING SPL 2-00 - Manual (Page 13)

Operation Instructions SPL 2-00/-01
Chapter 4: Troubleshooting
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Powerline LED
• Off. The Powerline devices cannot find each other. Make sure that the Powerline
devices are plugged into outlets with power, and that they use the same network
security key.
– Move the Powerline device to a location closer to the computer or devices.
– If you have set up network security, make sure that all Powerline devices are
using the same security key.
– If the problem occurred after you changed the network security key, reset each
device to its factory default settings. Then you can customize the security key.
• Red. Move the Powerline device to a closer location.
4.3 Powerline Utility
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Basic Functioning
If you click Connect on the main screen of the Powerline Utility, and do not see all the
devices you expect, it could be that a Powerline adapter is in power sleep mode or is
set to use a different security key.
• Power sleep mode. If a unit goes into power sleep mode, the Powerline Utility
does not find it. Keeping a connected Ethernet cable plugged into the device keeps
it active so that it does not go in to power sleep mode.
• Security keys are different. To fix this, you can do one of the following:
– Reset your Powerline adapters to their factory settings and default security key.
Then set the security for all of your Powerline adapters.
– Connect your computer to each