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Troubleshooting – DirecTV MDTV6 User Manual

Page 29

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TROUBLESHOOTING

PROBLEM:

Mode key does not blink when you press a key.

SOLUTION: Replace the batteries with two (2) new AA

alkaline batteries (see page 8).

PROBLEM:

Mode key blinks when you press a key, but home
entertainment device does not respond.

SOLUTION: Make sure you are aiming the DIRECTV®

Universal Remote Control at your home
entertainment device and that you are within
15 feet of the device you are trying to control.

PROBLEM:

The DIRECTV Universal Remote Control does
not control home entertainment devices or
commands are not performing properly.

SOLUTION: Try all listed codes for the device brand being set

up. Make sure all home entertainement devices
can be operated with an infrared remote control.

PROBLEM:

TV/VCR combo does not respond properly.

SOLUTION: Use the VCR codes for your brand. Some combo

units may require both a TV code and a VCR
code for full operation (see page 12).

PROBLEM:

No volume on a second TV.

SOLUTION: Follow instructions in Changing Volume Lock

(see page 27).

PROBLEM:

Channel

, Channel

, and Previous CH

do not work for your RCA TV.

SOLUTION: Due to RCA design (1983-1987), only the original

remote control will operate these functions.

PROBLEM:

Changing channels does not work properly.

SOLUTION: If original remote control required pressing

ENTER to change channels, press ENTER on the
remote control after entering a channel number.

PROBLEM:

Tried “Search Method” and still could not find a
working code.

SOLUTION: Try the “Search Method” again after clearing out

the device key as follows: Press and hold Setup
until mode key blinks twice, then release. Next
enter 9 - 9 - 2. Then press and release the device
key to be cleared two times.

PROBLEM:

Remote control does not turn on Sony or Sharp
TV/VCR Combo.

SOLUTION: For power on, these products require program-

ming TV codes on the remote control. For Sony,
use TV code 0000 and VCR code 0032. For Sharp,
use TV code 0093 and VCR code 0048.

DirecTV Mnl MDTV6 3/21/03 2:04 PM Page 29