Dynex DX-ESW5 - Manual (Page 5)

Dynex DX-ESW5 and DX-ESW8 Ethernet Switches 5
Troubleshooting
Contact information
For help with the installation or operation of the DX-ESW5 or DX-ESW8 switches,
contact us at (800) 305-2204.
© 2005 Dynex. DYNEX and the DYNEX logo are trademarks of Best Buy Enterprise
Services, Inc. Other brands and product names are trademarks or registered trade-
marks of their respective holders. Specifications and features are subject to
change without notice or obligation.
Problem Solution
The power LED is not on. • Make sure that the AC power adapter is correctly connected to an
AC power outlet.
• Make sure that the power source (such as a power strip, UPS, or
surge protector) is on.
• Make sure that you are using the AC power adapter supplied with
your switch.
A port’s Link/Act LED is
not on when a device is
connected to the port. • Make sure that the network cable jacks are firmly plugged into the
switch and the device.
• Make sure that the connected device is on and that its adapter is
installed correctly and is working.
• Make sure that the cable is less than 328 feet (100 meters) long.
• Try another cable that you know is good.
DX-ESW5-ESW8.fm Page 5 Friday, April 29, 2005 4:25 PM