Bose Wave Music System-soundlink - Manual (Page 26)

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M AINTAINING Y OUR W AVE ® M USIC S YSTEM
English TAB 6 TAB 8 TAB 7 TAB 3 TAB 5 TAB 2 TAB 4
Troubleshooting
Problem What to do
System does not function • Make sure the power cord is fully plugged into an operating electrical outlet.
• Press On/Off to see if the display lights.
No sound • Turn the volume up.
• Press Mute.
• Eject the CD and reload it.
• Check connections for an auxiliary source.
• Press SoundLink/AUX to listen to an external source connected to the AUX IN input.
• Make sure the external source is turned on.
• Disconnect headphones.
Remote control is
inconsistent or does
not work • Operate the remote control closer to the unit.
• Check that the remote control battery is installed with positive (+) polarity facing up.
• Replace the remote control battery.
• Check for interference from room lighting, sunlight, or dust or dirt on lens.
• Try the unit in a different location.
AM reception is weak • Adjust the internal antenna by rotating the unit slightly one way and then the other.
• Move the unit farther from a TV, refrigerator, fluorescent lamps, halogen lamps,
dimmer switches, or other electronic equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
FM reception is weak • Extend the power cord as much as possible. The power cord acts as an FM antenna.
• Try an external antenna. Call Bose
® Customer Service to order an external FM
antenna.
CD does not play • Check that the CD source is selected. The CD icon should appear on the display.
If not, press CD.
• Check that the CD was loaded label-side up.
• Check that the disc surface is clean. If not, try cleaning it.
• Check that an audio CD was loaded, not a DVD.
• Try another disc.
Computer does not recog-
nize the SoundLink
TM USB
key (in its list of
connected devices).
• Remove the SoundLink TM USB key from your computer, wait 30 seconds, and insert
it again.
• If you are using a USB hub, make sure the hub is powered.
• Try a different USB port. If you are using a powered USB hub, try moving the
SoundLink TM USB key to a USB port on the computer.
• Remove the SoundLink TM USB key, restart your computer, and insert the USB key
again.
• Refer to the owner’s guide, help system, or technical support for your computer to
learn how to detect and install new hardware.
00_SoundLink_book.book Page 22 Tuesday, July 7, 2009 9:58 AM