Service – Wyred 4 Sound DAC-1 LE User Manual
Page 14
![background image](/manuals/743704/14/background.png)
Recovery and reinstallation of system and application software and user data are not covered under
this Limited Warranty.
Service
In the unlikely event there is a problem with your Wyred 4 Sound component, please contact your
dealer, distributor, or Wyred 4 Sound to discuss the problem before you return the component for
repair. Products shipped to the factory will be refused and returned freight collect if not accompanied
by a Wyred 4 Sound Service Department issued return authorization number (RA Number). Return
authorization numbers must be prominently displayed on the outside of the box and an accompanying
letter describing the problem and re-listing the RA number must be inside the box to qualify for
service.
To contact the Wyred 4 Sound Service Department:
TELEPHONE: 805-466-9973
HOURS: M/Th 7am - 4:30pm, F 7am - 11am PST
FAX: 805-462-8962
E-MAIL: [email protected]
WEBSITE:
If you are located in the United States use the following procedure:
1. Fill out the Service form at the following address and be sure to document all details:
2. If service is approved we will issue a Return Authorization Number (R/A number) from the
Wyred 4 Sound Service Department. Be sure to confirm the current shipping address.
3. Insure and accept all liability for loss or damage to the product during shipment to the W4S
facility and ensure all freight (shipping) charges are prepaid.
The product may also be hand delivered to the California facility if arrangements with the Service
Department have been made in advance. Proof of purchase from an authorized Wyred 4 Sound dealer,
distributor or agent will be required for warranty validation at the time of hand delivery. Use the
original packaging to ensure the safe transit of the product. Wyred 4 Sound may, at its discretion,
return a product in new packaging and bill the owner for such packaging if the product received by
Wyred 4 Sound was boxed in non standard packaging or if the original packaging was so damaged to
WYRED 4 SOUND
DAC-1 LE v1
4235 Traffic Way
Atascadero, CA 93422
PH: 8054669973
FAX: 8054628962
©2014 WYRED 4 SOUND
All rights reserved.
Page 14 of 16