Product warranty, Product support – Waldorf 2-Pole User Manual
Page 36
Appendix
2-pole Analog Filter User´s Manual
36
Product Warranty
Thank you for choosing this Waldorf product. It is a dependable
device and is designed to last. However, the potential for defects
in material or workmanship cannot be eradicated completely.
This is why we provide an extended warranty for you. This
warranty covers all defects in material and workmanship for a
period of one year from the date of original purchase. During
this time, Waldorf Music will repair or replace the product
without charge for materials or labor, provided the product was
first inspected and found faulty by Waldorf Music or an author-
ized service center. You must first contact your dealer or distrib-
utor by telephone. Products that were mailed without prior
agreement cannot be exchanged or repaired free of charge. The
unit must be insured and sent prepared in its original package.
Please include a detailed description of the defect. Products that
were not send prepared or in the original package will be re-
turned unopened. Waldorf Music reserves the right to upgrade
the unit with the latest technological advances if necessary. This
warranty does not cover defects due to abuse, operation under
other than specified conditions, or repair by unauthorized per-
sons. The warranty covers only those malfunctions caused by
material or work-manship defects that occur during normal
operation.
Product Support
If you have any questions about your Waldorf product, feel free
to contact us via one of the four options listed below:
a
Send us an email message. This is the most efficient and
fastest way to contact us. Your questions will be forwarded
immediately to the resident expert and you will quickly receive
an answer.
b
Send us a letter. It will take a bit longer, but it is just as de-
pendable as an email.
Waldorf Music GmbH
Lilienthalstr. 7
53424 Remagen, Germany