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Troubleshooting guide – Dimplex BLF50 User Manual

Page 18

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18

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PROBLEM

CAUSE

SOLUTION

general
Circuit breaker trips or fuse

blows when unit is turned on

Short in unit wiring.

Trace wiring in unit.

Improper circuit current rating

Additional appliances may exceed the current rating

of the circuit breaker or fuse. Plug unit into another

outlet or install unit on a dedicated 15 amp circuit.

Unit turns on or off by itself

Remote Control has a similar frequency

to other remotes in the area.

Replace Remote Control. Initialize to Remote Control

Receiver.

Radio frequency disturbance from out-

side sources.

Replace Remote Control and Remote Control Re-

ceiver where necessary. Initialize Remote Control and

Receiver.

Defective Remote Control Receiver

Replace Remote Control Receiver. Initialize Remote

Control and Receiver.

Lights dim in room while the unit

is on

Unit is drawing close to circuit current

rating

Move the unit to another outlet or install unit on a dedi-

cated 15 amp circuit

Power cord gets warm

Normal Operation

The power cord may get slightly warm to the touch

when the heater is on

Defective power cord

Replace power cord if cord gets too hot to touch.

Appearance
Fireplace does not turn on Manu-

ally

Improper operation

Refer to Operation Section

No incoming power from the electrical

wall socket

Check fuse/breaker panel

Loose wiring

Check wiring connections

Defective On/Off Switch

Replace On/Off Switch

Defective Remote Switchboard

Replace Remote Switchboard

Fireplace does not turn on using

the Remote Control

Improper operation

Refer to Operation Section

Remote Control not initialized to fireplace Initialize the Remote Control
Remote Control not working

Install new battery into the Remote Control. Initialize

Remote Control where necessary
Replace Remote Control Receiver or Remote Control

where necessary. Initialize Remover Control and

Remote Control Receiver

Flame Frozen

Loose wiring.

Check wiring connections

Defective Flicker Motor

Replace Flicker Motor

Defective LED Driver Board

Replace LED Driver Board

Flame not bright or flame not

visible

Loose wiring

Check wiring connections

Defective LED Light Strip

Replace LED Light Strip

Flame Shutter

Defective Flicker motor

Replace Flicker motor

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