U user manual – SurgeX SX-AMM User Manual
Page 6
U User Manual
© 20 © 2015 SurgeX / Electronic Systems Protection, Inc. / Technical Support: 1-800-645-9721 / espei.com
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G.
Adding Devices Manually
1. Remote devices can be added to the system manually, using the Add
Device window. IP addresses should be entered in URL format, for
example:
H.
Monitoring Devices
1. Device monitoring is accomplished by a Windows services named
AMSPolling. If this service is manually stopped by a user, device
monitoring will not work
I.
Editing and Removing Users, Clients, Locations, and Devices
1. Data associated with Users, Clients, Locations, and Devices can be
easily edited on each menu's Edit window
J.
Sharing Centralized Data
1. The centralized database can be shared between machines by using
a network drive, or a shared folder in a cloud repository such as
Dropbox. The primary administrator should specify a file locatio n for
all other users to access. Users and administrators can then push
updates to the database by clicking the Push Update button on the
Updates Menu.
K.
Running Reports
1. Several reports are available on the Reports tab. Reports can be
viewed and printed, if desired
a. User Access Report - Log of user activity within the system
b. Device Access Report - Log of which devices users logged into
c. Admin Access Report - Log of administrator activity, including
user/device additions, edits, removals, etc.
d. Device Down Report - Log of devices that were detected to be down
by the Axess Manager Background Service
e. Client Contacts Report - A list of system clients and their contact
information
f. Device Credentials Report -A list of devices, and their usernames
and passwords
L.
Customizable Logo
1. The logo displayed at the top of the Axess Manager window can be
customized by clicking the Change Logo button on the Update Menu.
Please note that if an image is selected, then later moved to a
different file on the host machine, the link to the image will be
broken. To remedy this, simply navigate to the Update Menu and
select a new logo.