Limited warranty – ROHO Hybrid Elit cushion User Manual
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RETURN POLICY:
All products returned must be new and unused, require prior authorization from ROHO, Inc. and are
subject to a restocking charge. Before returning product, contact our Warranty Service Department at
1-800-851-3449 toll free
in the U.S.A.
Outside the U.S.A., contact your country’s ROHO International distributor. For a current list of ROHO
International distributors, visit our website at www.therohogroup.com, contact ROHO International at
1-618-277-9150 or email us at [email protected].
DISPOSAL:
When properly used and disposed, there are no known environmental hazards associated with the
components of the Hybrid Elite. Dispose of the product and/or components in accordance with the
applicable regulations in your jurisdiction.
DO NOT INCINERATE.
LIMITED WARRANTY:
What is covered?
ROHO, Inc. covers any defects in materials or workmanship of the product.
For how long?
24 months from the date the product was originally purchased, with the exception of the cover, which
has a 6-month Limited Warranty.
What is not covered?
A product that has been misused, damaged by an accident, or damaged from "an act of Nature",
e.g., flood, tornado, earthquake, fire. Any substitutions of supplied hardware other than ROHO
authorized replacement parts or modification to the product will void the warranty.
What the customer must do.
Within the U.S.A., the customer must contact ROHO, Inc. Warranty Service Department at
1-800-851-3449 toll free. Note: Any items sent to ROHO, Inc. without prior authorization will not be
returned to the customer.
Outside the U.S.A., contact your country’s ROHO International distributor.
For a current list of ROHO International distributors, visit our website at www.therohogroup.com,
contact ROHO International at 1-618-277-9150 or email us at [email protected].
Questions?
Call our Warranty Service Department toll free
from the U.S.A. at 1-800-851-3449. Outside the
U.S.A., contact your country’s ROHO International distributor. For a current list of ROHO International
distributors, visit our website at www.therohogroup.com, contact ROHO International at
1-618-277-9150 or email us at [email protected].
Disclaimer.
Any implied warranties, including the MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE are
limited to the same time period of the product types referenced above in the "For How Long" section and
any action for a breach of such warranties or any express warranties herein must be commenced within
that time. ROHO, Inc. shall not be responsible for any incidental or consequential damages with respect to
economic loss to property, whether as a result of a breach of express or implied warranties or otherwise.
Your Rights and the Effect of this Warranty upon Them
This warranty restricts the duration of all implied warranties as noted above and limits or excludes recovery
for incidental or consequential damages. Some jurisdictions do not allow limitations on how long implied
warranties will last and some jurisdictions do not allow the exclusion or limitation of consequential or
incidental damages, so those provisions may not apply to you. While this warranty gives you specific legal
rights, you may also have other rights which vary from jurisdiction to jurisdiction.