ROHO HARMON cushion - Manual (Page 9)

Limited Warranty
What is covered?
ROHO, Inc. covers any defects in materials or workmanship of the product. Any substitu-
tions of supplied components will void the warranty.
For how long?
12 months from the date the product was originally purchased, with the exception of the
cover, which has a 6-Month Limited Warranty.
What we will do.
Within a reasonable amount of time after you return the product to us, we will repair
or replace any defect in material and workmanship and ship it back to you, all free of
charge.
What we will not do.
We will not repair a product free of charge if it has been misused, damaged by an
accident, or damaged from "an act of Nature", e.g., flood, tornado, earthquake, fire.
What the customer must do.
Within the
U.S.A., the customer must contact ROHO, Inc. to obtain a Return Authorization
Number and a completed Return Authorization Form must be included with the product
when returned. The Return Authorization Form can be obtained from our website at
www.therohogroup.com or by contacting Customer Support at 1-800-851-3449 toll free.
Outside the U.S.A., contact the nearest ROHO International distributor. See website for
current list of ROHO International distributors (www.therohogroup.com). Failure to submit
a Return Authorization Form may result in the product being returned without evaluation
or repair.
Questions.
Call our Customer Support Department toll free from
U.S.A. at 1-800-851-3449. Outside
of U.S.A. call your ROHO International distributor or the ROHO Customer Support
Department at 1-618-277-9150.
Disclaimer
Any implied warranties, including the MERCHANTABILITY and FITNESS FOR A PARTICULAR
PURPOSE are also limited to the period of time specified above from the date of original
purchase and any action for a breach of such warranties or any express warranties herein
must be commenced within this time. ROHO, Inc. shall not be responsible for any inci-
dental or consequential damages with respect to economic loss or injuries to property,
whether as a result of a breach of express or implied warranties, or otherwise. ROHO, Inc.
will not be responsible for the results of careless handling, unreasonable or improper use
of this product.
Your Rights and the Effect of this Warranty upon Them
This warranty restricts the duration of all implied warranties as noted above and limits
or excludes recovery for incidental or consequential damages. Some jurisdictions do not
allow limitations on how long implied warranties will last and some jurisdictions do not
allow the exclusion or limitation of consequential or incidental damages, so those provi-
sions may not apply to you. While this warranty gives you specific legal rights, you may
also have other rights which vary from jurisdiction to jurisdiction
.
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