ROHO HARMON cushion - Manual (Page 8)

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TROUBLESHOOTING:
Cushion Overlay Not Holding Air: First, make sure the valve is closed tightly by turning it
clockwise. If still not holding air, visibly check for holes. If no holes are visible, inflate the
cushion overlay, close the valve, and immerse the cushion overlay ONLY in a sink or tub of
water and look for air bubbles.
If “ pin-hole” size holes are found, see “Minor Repairs” below. If large holes or other leaks
are found, see “Return & Contact Information” below.
Cushion is Uncomfortable/Unstable: Make sure product is not over-inflated or under-inflat-
ed (see Adjustment Instructions). Make sure contoured foam base, and the cover’s stretch
top are facing “UP.”* Make sure the cushion is properly sized and adjusted. Allow the user
to sit on the cushion for at least one hour to get used to the texture of the product’s surface
and immersion into the air cells.
Cushion Slides On Chair: Make sure non-skid bottom of the cover is facing “DOWN”.*
* Use directional label on cover as a guide.
MINOR REPAIRS:
If your cushion overlay develops a small leak, use the repair kit that came with your product
and follow the repair kit instructions.
RETURN & CONTACT INFORMATION:
All returns require prior authorization from ROHO, Inc. and are subject to a restocking
charge. Before returning your product to ROHO, Inc. for evaluation, contact our Customer
Support Department at 1-800-851-3449 toll free in the
U.S.A. Outside the U.S.A., contact
your country’s ROHO International distributor or contact ROHO International at 1-618-277-
9150 for your nearest distributor. Check our website, www.therohogroup.com, for the latest
list of ROHO International distributors. You may also e-mail us at: [email protected].
When properly used and disposed, there are no known environmental hazards associated
with the components of the HARMONY cushion. Dispose of the product and / or compo-
nents in accordance with the applicable regulations in your jurisdiction.
DO NOT INCINERATE.
DISPOSAL:
CLEANING THE CONTOURED FOAM BASE SURFACE
1. Wipe gently with a cloth dampened with water and a household detergent.
2. Allow foam to air dry thoroughly.
DISINFECTING THE CONTOURED FOAM BASE SURFACE
1. Wipe gently with a cloth dampened with water and a household disinfectant.
2. Allow foam to air dry thoroughly.
NOTES
• DO NOT machine wash or machine dry the cushion overlay or contoured foam base.
• DO NOT use abrasives such as steel wool or scouring pads.
• DO NOT use cleaning products containing petroleum or organic solvents including acetone, toluene,
MEK, naphtha, dry cleaning fluids, adhesive removers, etc.
• Ensure valve is closed. DO NOT allow water or cleaning solution to enter the cushion overlay.
• DO NOT autoclave, steam clean, or expose HARMONY cushion to temperatures in excess of 150˚F
(65˚C).
• DO NOT expose HARMONY cushion to ultraviolet light or ozone gas cleaning methods.