Peachtree Audio musicBox - Manual (Page 12)

11
T r o u b l e
S h o o t i n g
The remote control doesn’t work
Please check the batteries by removing the cover on the
back of the remote. It is an infrared remote so it needs a
clear line of sight to the sensor on the front panel of the
musicBox.
You intermittently lose your signal on the USB input
The first thing to try is rebooting the music server
program ( iTunes, Foobar, WMP, etc) and see if that works.
Then try turning the musicBox off, then re-boot your com-
puter. Then turn the musicBox back on. If the computer still
doesn’t recognize the USB DAC repeat the process and
also unplug the USB cable from the computer and the mu-
sicBox, then plug it back in right before re-booting. These
are computer devices, and sometimes you’ll lose a signal
just like your printer or any other USB device.
You should not have this problem often. We designed the
musicBox to remain locked on the USB signal at all times,
but sometimes you can still get a signal dropout.
You pick up hum and noise through your musicBox in
your office system
This can require some trial and error diagnostics.
If you have music files stored on a laptop computer, hook
it up to the musicBox and a pair of speakers using battery
power. If it works properly with no noise then your computer
in your office is introducing a ground loop into the system.
This is not uncommon; but the musicBox has transformer
coupled digital inputs to minimize this problem. If problems
persist, please feel free to contact Signal Path.
When you switch from one source to another you get a
loud “click” or “pop”
Sometimes this is from static buildup but it should not occur
consistently over a long period of time. Contact your
dealer or Signal Path if this persists.
Your coaxial digital connections do not sound quite right
You must use a wide bandwidth 75 ohm digital interconnect
in this application. If you use a standard audio RCA cable
the results will not be nearly as good. This is not an unusual
mistake as the two interconnects look identical but sound
different.
Your iPod doesn’t sound quite right through the musicBox
Your iPod offers custom equalizations for headphone
use that aren’t necessary with the musicBox and a good
pair of speakers. Use a “flat” response and be sure the
iPod volume is set to match the other components in
your system. If you find that you still need equaliza-
tion, then start at “flat” and make your settings from that
point.
The musicBox will not turn on
Make sure the on/off switch on the rear panel is turned
on. Check to be sure the AC plug is connected. Check the
fuse.
The musicBox turns on but there is no sound
Be sure you have the proper input selected. Make certain
the mute isn’t engaged. Determine if your source is on. If
the input button is blinking then your digital signal is not
locked. Check your cable for connections and your
source to be sure it is on and playing.