ParkZone PKZ1400 - Manual (Page 15)

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Due to the nature and operation of this product, the
warranty does not extend beyond initial preflight testing.
Carefully check the parts and operation BEFORE your first
flight. Damage incurred during flying, landing, crashing or
modification is not covered under the warranty.
Warranty: Horizon Hobby, Inc. guarantees this product
to be free of defects in material and workmanship. If you
discover defects during the very first preflight testing
(Steps 1–6 & 9), please call our Product Support staff
toll-free at 1-877-504-0233. If you are directed by them
to return the product to our Service Center, you will be
provided with a RA (Return Authorization) number. If, in our
opinion, after inspecting the product, we determine it to
be defective, we will repair or replace it at our discretion.
If you are directed by our Product Support staff to return
the airplane, please follow these instructions.
1. Unplug the battery from the airplane.
2. Pack the complete ParkZone™ Super Decathlon (all
components in the original box) and put into a sturdy
shipping carton for protection.
3. Include your complete name and address information
inside the carton, as well as clearly writing it on the
outer label/return address area. Include detailed
information explaining the nature of the problem(s)
encountered.
4. Please date your correspondence and be sure your
complete name, address and daytime phone number
appear on this enclosure. Please include your original
dated sales receipt.
Mail to the address below.
Horizon Service Center
Attn: ParkZone Dept.
4105 Fieldstone Rd.
Champaign, IL 61822
Warranty and Follow-up Procedures
Unit does not operate 1. Transmitter “AA” batteries are depleted
or installed incorrectly, indicated by a
dim or unlit LED on transmitter or the low
battery alarm.
2. No electrical connection.
3. Flight battery not charged.
4. Crash has damaged the radio inside.
1. Check polarity installation or replace
with fresh “AA” batteries.
2. Push connectors together until they
“click.”
3. Charge battery fully.
4. Replace the fuselage or receiver.
Aircraft keeps turning in
one direction
1. Rudder or rudder trim is not
adjusted correctly.
2. Wing is not centered over the fuselage.
1. Adjust rudder and/or rudder trim.
2. Center wing prior to each flight.
Aircraft is difficult
to control
1. Wing or tail is damaged. 1. Replace damaged part.
Aircraft will not climb 1. Battery is not fully charged.
2. Elevator trim may be incorrect.
1. Charge battery fully shortly
before flying.
2. Adjust elevator trim.
Aircraft keeps pitching up
steeply
1. Wind is too gusty or strong.
2. Elevator trim may have raised too much
1. Postpone flying until the wind
calms down.
2. Trim elevator down with the
transmitter trim or threaded linkage
PROBLEM POSSIBLE CAUSE SOLUTION
Troubleshooting