Heath Consultants Sure-Lock Utility Pro - Manual (Page 38)

RETURN AUTHORIZATION (RA)
The following suggestions will expedite the repair of your instrument:
1. Contact Heath Customer Service at 1-800-432-8487 for a RA #.
2. Package carefully, using the original shipping carton and cushions if
available, and return all components.
3. Specify your complete shipping and billing addresses.
4. Specify the instrument or product name, model number, and serial
numbers on all correspondence.
5. Include a brief description of the problem you are experiencing and
specify the person and phone number to be contacted for information.
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