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Troubleshooting, Specifications, 1 contacting hall research – Hall Research SW-HDMI-4 User Manual

Page 7: 2 shipping and packaging

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HDMI Switch – 4 Input – 1 Output

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4. Troubleshooting

There are no field serviceable parts or circuits in the device. Opening the unit will void the warranty

.

4.1 Contacting Hall Research

If you determine that the SW-HDMI-4 is malfunctioning, do not attempt to repair the unit instead, contact Hall
Research Technical Support at 714-641-6607.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and
accurate assistance if you have a complete description.

4.2 Shipping and Packaging

If you need to transport or ship your unit:

Package it carefully. We recommend that you use the original container.

Before you ship the units back to Hall Research for repair or return, contact us to get a Return
Authorization (RMA) number.

5. Specifications

Frequency Bandwidth 2.25 Gbps (Single Link)

Input Ports 4 x HDMI Female with Locking Capability

Output Ports 1 x HDMI Female with Locking Capability

Power Supply 5 vDC @ 1aDC (US/EU Standard, CE/FCC/UL Certified)

Dimensions 8.1” (206) W x 4.375” (111) D x 1.3” (32) H

Shipping Weight 1.5 lb (0.70kg)

Product Weight 0.75 lb (0.35kg)

Enclosure Metal

Operating Temperature Storage: -40 to +158 °F (-40 to +70 °C) / 10% to 90%, non-

condensing
Operating: +32 to +122 °F (0 to +50 °C) / 10% to 90%, non-
condensing

MTBF 90,000

hours

Warranty 2 years parts and labors