GoDEX EZ2050 series - Manual (Page 23)

19
3.6 Error alerts
3
Setting and Control for Operation Panel
In the event of a problem that prevents normal functioning of the printer, you will see an
error message on the display and hear some beep signals. The LED indicators will also
light up.
Fast flashing Slow flashing
Light on
Types
LED above the display
Beep Description Solution
RIBBON MEDIA
Print
head is
open
Both LEDs
light up
4x2
beeps
The print
mechanism
is not closed.
Please make sure
that the print
mechanism is
closed correctly.
Entering
cooling
process
Both
flashing
The print
head is too
hot.
Once the print
head has cooled
down, the printer
switches to
standby mode.
Out of
ribbon
3x2
beeps
No ribbon is
loaded.
Please make sure
that the printer is
set to thermal
direct mode.
The ribbon is
finished or
the ribbon
roll is not
moving.
Replace the
ribbon roll.
Out of
media
1x2
beeps
Unable to
detect the
paper.
Please make sure
that the gap
sensor is
positioned
correctly. If that
does not fix the
problem, run the
auto-detection
function again.
The labels
are finished.
Replace the label
roll.
Paper jam.
Check the path of
paper feeding.
Memory
full
2x2
beeps
The memory
is full.
Delete data you
no longer need
from the memory.
Rewinder
full
2x2
beeps
The label or
liner on
rewinder is
full.
Remove the label
or liner to
continue
rewinding.
File name
not
found
2x2
beeps
Unable to
find file.
Use the "~X4"
command to print
all file names and
check whether
the file exists in the
memory.
File name
already
exists
2x2
beeps
The file name
already
exists.
Change the
name of the file
and try storing it
again.