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Read carefully before using – Glow-worm Clearly Heat Pump 5kW User Manual

Page 8

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0020096880_02 - 09/10 - Glow-worm

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5 Guarantee / Responsibility

5.1 Detailed guarantee

Thank you for installing a new Glow-worm

appliance in your home.

Glow-worm appliances are manufactured

to the very highest standard so we

are pleased to offer our customers a

Comprehensive Guarantee.

This product is guaranteed for 24 months

from the date of installation or 30 months

from the date of manufacture, whichever is

the shorter, for parts and labour.

The second year of the parts guarantee,

from the beginning of the 13th month

onwards after installation or manufacture,

is conditional upon the heat pump having

been serviced by a competent person

approved at the time by the Health and

Safety Executive, in accordance with the

manufacturer’s recommendations. We

strongly recommend regular servicing of

your appliance, but where the condition

is not met, any chargeable spare parts or

components issued within the applicable

guarantee period still benefit from a 12

month warranty from the date of issue by

the manufacturer.

5.2 Appliance use / manufacturer

responsibility

Servicing/maintenance should be carried

out by a competent person

approved

at the time by the Health and Safety

Executive, in accordance with the rules in

force in the countries of destination.

b

The guarantee is applicable

on the condition that:

- The appliance is installed by a

competent person in accordance with

installation instructions.

- The appliance is used for normal

domestic purposes and in accordance

with the manufacturer’s operating and

maintenance instructions.

- The appliance is serviced, maintained,

by a competent person.

- The repair or replacement of parts

during the guarantee period does not

have the effect of extending the period.

b

The manufacturer has no

responsibility whatsoever for

any damage resulting from:

- Any defects or damage resulting

from incorrect or poor installation,

inadequate servicing, or maladjustment

or water used.

- Any defects in the system to which the

appliance is connected.

- Any defects caused by inadequate frost

protection.

- Any deterioration or maladjustment

following changes in the water used, or

a change in the characteristics of the

electrical supply voltage.

• For further details, refer to your Terms

and Conditions.

a

This appliance is intended

to be installed only within

the designated countries

displayed on the type plate.

This appliance is not designed to be

used by persons (including children) with

physical, sensory or mental restrictions,

or a lack of experience or knowledge. To

ensure the safety of these persons, they

must seek help from and be guided by

persons who are competent to explain the

usage of this appliance.

• Make sure that children do not play with

this appliance.

READ CAREFULLY BEFORE USING