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Any assistance – Glow-worm Clearly Heat Pump 5kW User Manual

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0020096880_02 - 09/10 - Glow-worm

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ANY ASSISTANCE?

8 Fault Finding

In this chapter, you will find defects that

may appear, as well as the corrective

actions you may carry out to put the

appliance back in service. Other fault

codes MUST be solved by a competent

person only.

Defect

Possible cause

Solution

The appliance

stops working

Electrical circuit

interrupted

Check that there is no power cut and that the appliance

is correctly connected. When electrical power comes

back on, the appliance automatically comes back into

service. If the fault persists, contact your Installation/

Servicing company or Glow-worm Service.

Noise (hissing,

banging,

buzzing)

When the heating has stopped, a whistling or bubbling noise may be heard.

This noise is generated when the refrigerant flows through the unit.

When the unit is started or stopped, a cracking noise may be heard. This noise

is generated as a result of the expanding or contracting of the housing caused

by changes in temperature of the different materials and is quite normal.

When the system is in operation a humming may be heard. This noise is

generated when the unit defrosts in heating mode and is caused by the

reversal of the refrigerant flow.

Emits mist

In winter and during the defrosting period, a cloud of mist may be produced in

the outdoor unit; this is due to the heat melting the ice which has formed.

Other defects

-

Contact your Installation/Servicing company or Glow-

worm Service.

• If after carrying out this basic advice

and your appliance still does not work,

leave it turned off and contact your

competent person.

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