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Read carefully before using – Glow-worm Clearly Heat Pump 5kW User Manual

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0020096880_02 - 09/10 - Glow-worm

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READ CAREFULLY BEFORE USING

1 Read me

1.1 Welcome

These instructions are an integral part of

the heat pump and must be left with the

user.

Please ensure that the installer has fully

completed the Benchmark Checklist

in the centre pages of the installation

instructions supplied with the product and

that you have signed it to say that you

have received a full and clear explanation

of its operation. The installer is legally

required to complete a commissioning

checklist as a means of complying with the

appropriate Building Regulations (England

and Wales).

All installations must be notified to Local

Area Building Control either directly or

through a Competent Persons Scheme.

A Building Regulations Compliance

Certificate will then be issued to the

customer who should, on receipt, write the

Notification Number on the Benchmark

Checklist.

• Please read these instructions and

follow them carefully for the safe and

economical use of your heat pump.

i

Do not forget to read the

chapters “Safety” and

“Guarantee” where you will find

important information for your

safety.

1.2 Guarantee Pack

The pack contains the letter of introduction

and the guarantee. The extended

guarantee is supplied loose and we

recommend that you should read it.

• Complete and return as soon as possible

your guarantee registration card.

If your guarantee registration card is

missing you can obtain a copy or record

your registration by telephoning

the Glow-worm Customer Service number

0800 073 2142.

1.3 Servicing

This product should be serviced regularly

to optimise its safety, efficiency and

performance. The service engineer should

complete the relevant Service Record on

the Benchmark Checklist after each service.

The Benchmark Checklist may be required

in the event of any warranty work and as

supporting documentation relating to home

improvements in the optional documents

section of the Home Information Pack.

To ensure the continued efficient and

safe operation of the heat pump it

is recommended that it is checked

and serviced at regular intervals. The

frequency of servicing will depend upon

the site conditions and usage, but in

general, once a year should be enough.

• To obtain service, please call your

installer or Glow-worm’s own service

organisation.

1.4 Benchmark

Glow-worm is a licensed member of

the Benchmark Scheme which aims to

improve the standards of installation

and commissioning of domestic heating

and hot water systems in the UK and to

encourage regular servicing to optimise

safety, efficiency and performance.

READ CAREFULLY BEFORE USING