Read carefully before using – Glow-worm Clearly Heat Pump 5kW User Manual
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READ CAREFULLY BEFORE USING
1 Read me
1.1 Welcome
These instructions are an integral part of
the heat pump and must be left with the
user.
Please ensure that the installer has fully
completed the Benchmark Checklist
in the centre pages of the installation
instructions supplied with the product and
that you have signed it to say that you
have received a full and clear explanation
of its operation. The installer is legally
required to complete a commissioning
checklist as a means of complying with the
appropriate Building Regulations (England
and Wales).
All installations must be notified to Local
Area Building Control either directly or
through a Competent Persons Scheme.
A Building Regulations Compliance
Certificate will then be issued to the
customer who should, on receipt, write the
Notification Number on the Benchmark
Checklist.
• Please read these instructions and
follow them carefully for the safe and
economical use of your heat pump.
i
Do not forget to read the
chapters “Safety” and
“Guarantee” where you will find
important information for your
safety.
1.2 Guarantee Pack
The pack contains the letter of introduction
and the guarantee. The extended
guarantee is supplied loose and we
recommend that you should read it.
• Complete and return as soon as possible
your guarantee registration card.
If your guarantee registration card is
missing you can obtain a copy or record
your registration by telephoning
the Glow-worm Customer Service number
0800 073 2142.
1.3 Servicing
This product should be serviced regularly
to optimise its safety, efficiency and
performance. The service engineer should
complete the relevant Service Record on
the Benchmark Checklist after each service.
The Benchmark Checklist may be required
in the event of any warranty work and as
supporting documentation relating to home
improvements in the optional documents
section of the Home Information Pack.
To ensure the continued efficient and
safe operation of the heat pump it
is recommended that it is checked
and serviced at regular intervals. The
frequency of servicing will depend upon
the site conditions and usage, but in
general, once a year should be enough.
• To obtain service, please call your
installer or Glow-worm’s own service
organisation.
1.4 Benchmark
Glow-worm is a licensed member of
the Benchmark Scheme which aims to
improve the standards of installation
and commissioning of domestic heating
and hot water systems in the UK and to
encourage regular servicing to optimise
safety, efficiency and performance.
READ CAREFULLY BEFORE USING