Glow-worm Betacom2 - Manual (Page 14)

0020145066_01 - 02/12 - Glow-worm - 12 -
ANY ASSISTANCE ?
ANY ASSISTANCE?
9 Fault Finding
In this section fault codes that are
displayed, which CAN be carried out by
the USER to restore appliance operation
(Corrective action: ...). Other fault codes
MUST be solved by a competent person
only.
i
IMPORTANT:
Like all condensing boilers it will
produce a plume of condensation
from the flue terminal in cool
weather.
This is due to the high efficiency
and hence low flue gas
temperature of the boiler. It is
normal and not a fault indication.
• If after carrying out this basic advice and
your appliance still does not work, leave
it turned off and contact your competent
person.
Fault
code
Possible
causes
Solution
The
boiler
stops
working
Electrical
circuit
interrupted
Check that there is
no power cut and
that the appliance is
correctly connected.
When electrical
power comes back
on, the appliance
automatically
comes back into
service. If the fault
persists, contact your
Installation/Servicing
company or Glow-
worm Service.
Fault
code
Possible
causes
Solution
Reset
Press the reset
button, then wait 5
secs. Should a fault
be indicated, a further
2 more attempts can
be made.
xx
Fault
A fault is indicated by
a flashing, alternating
'F' and number. If the
fault persists after
3 reset attempts,
contact your
Installation/Servicing
company or Glow-
worm Service.
Lack of
water
in the
installation
(< 0.5 bars)
Contact your
Installation/Servicing
company or Glow-
worm Service, to have
your system checked.
Excess
water
in the
installation
With central heating
off, open the vent
(bleed screw) on
a radiator to allow
water to escape and
reduce the pressure
in the heating circuit,
or contact your
Installation/Servicing
company or Glow-
worm Service.