beautypg.com

Troubleshooting – Eviant T7 Series User Manual

Page 16

background image


15

Troubleshooting


Before contacting customer service, review the steps below to solve simple problems.
If you still suspect something wrong with this unit, immediately turn the power off,
disconnect the power connector from the unit, and contact Eviant Customer Service.
Never try to repair the unit yourself.

Problem

Possible Cause

Possible Solution

No broadcast signals in the
area or signals too weak

Change location or try a
more powerful antenna

Unit set to receive CATV
signal

Check antenna
selection. See page 13

Unit is in motion or
handheld

Place unit on a
stationary surface.

Signal is obstructed by
buildings or other materials

Change location or
antenna orientation

Channel selected is
unavailable

Change Channel
See Page 14






No Signal

Source is set to AV and no
DVD or VCR is connected.

Check source menu
setting. See page 9

Volume is turned down

Check volume

No Sound

Audio language setting is not
correct

Check audio language.
See page 10

Remote Control is out of
range

Point Remote directly
at front of TV no more
than 15 feet away

Remote Control

Does Not Work

Weak battery

Replace CR2025
battery