27 problem solution – DICE Electronics DOU Mazda User Manual
Page 27
27
Problem
Solution
No audio from iPod source.
Reset the iPod. Verify proper connection to iPod/interface. Check for
compatibility.
The iPod has reached the end of a playlist. Please select a new song
selection from the iPod.
Reset iPod and make sure the most recent iPod firmware is installed. Check
vehicle user manual on how steering wheel controls work, long presses may
toggle alternate function.
Playback of content selected on the iPod before connected to the interface
continues until new content is selected.
Ensure the cable connecting DUO is securely connected to the correct
receptacle. Verify that the correct button is used to access the interface.
Why does the radio display show
“EMPTY/STOP” and no music plays?
Cannot select the interface.
Radio/steering wheel controls do not
operate iPod.
Why does category read
“PRESELCTD”?
Why does the radio display EX 1:99?
This indicates AUX mode is being accessed. To get to the iPod source, go to
FM, and then go back to CDC mode and immediately press the next/previous
track buttons until EX 1: 1 is shown (iPod mode).