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27 problem solution – DICE Electronics DOU Mazda User Manual

Page 27

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27

Problem

Solution

No audio from iPod source.

Reset the iPod. Verify proper connection to iPod/interface. Check for

compatibility.
The iPod has reached the end of a playlist. Please select a new song

selection from the iPod.

Reset iPod and make sure the most recent iPod firmware is installed. Check

vehicle user manual on how steering wheel controls work, long presses may

toggle alternate function.

Playback of content selected on the iPod before connected to the interface

continues until new content is selected.

Ensure the cable connecting DUO is securely connected to the correct

receptacle. Verify that the correct button is used to access the interface.

Why does the radio display show

“EMPTY/STOP” and no music plays?

Cannot select the interface.

Radio/steering wheel controls do not

operate iPod.

Why does category read

“PRESELCTD”?

Why does the radio display EX 1:99?

This indicates AUX mode is being accessed. To get to the iPod source, go to

FM, and then go back to CDC mode and immediately press the next/previous

track buttons until EX 1: 1 is shown (iPod mode).