Dacor EF42DBSS - Manual (Page 18)

16
Troubleshooting
Has food in the freezer or refrigerator been wrapped „
properly? Use airtight, moisture-proof packaging to avoid odor
transfer from stored food.
Does the water contain minerals (such as sulfur)?
„ A filter
may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?
„ Gray
or dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water through
the water dispenser to flush the water filtration system more
thoroughly (at least 6 qt. [5.7 L] or 3 to 4 minutes initially).
Discard discolored ice.
The ice maker is not producing ice or not
enough ice
Has the ice maker just been installed? „ The ice bin holds 14
to 17 lbs (6.4 to 7.7 kg) of ice. The ice bin can take three to four
days to completely fill, if no ice is used.
Is the freezer temperature cold enough to produce ice?
„
Wait 24 hours after ice maker hookup for ice production. See
Setting the Controls on page 5.
Is the ice maker wire shutoff arm in the off (arm up)
„
position (on non-dispensing models)? Lower the wire
shutoff arm to the on (arm down) position. See Ice Maker and
Storage Bin in the operation section.
Is the ice maker switch in the OFF (right) position (on
„
dispensing models)? Move ice maker switch to the ON (left)
position. See Ice Maker and Storage Bin in the operation
section.
Is the water line shutoff valve to the refrigerator turned
„
on? Turn on the water valve. See Connect Water Supply in the
installation instructions.
Does the ice maker mold have water in it or has no ice
„
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve
is turned on. See Connect Water Supply in the installation
instructions.
Is an ice cube jammed in the ice maker ejector arm?
„ For
models with an interior ice bin, remove the ice from the ejector
arm with a plastic utensil. For models with an ice bin located
on the freezer door, access the ice maker by depressing the
ice sensor door on the upper left side of the freezer interior.
While depressing the sensor door, lift the ice maker service
door and remove the ice from the ejector with a plastic utensil.
See Ice Maker and Storage Bin in the operation section.
Has a large amount of ice just been removed?
„ Allow three
to four days for an empty ice bin to completely fill, if no ice is
used.
Are the controls set correctly?
„ See Setting the Controls on
page 5.
Is there a water filter installed on the refrigerator?
„ The
filter may be clogged or installed incorrectly. Check the filter
installation instructions to ensure that the filter was installed
correctly and is not clogged. If installation or clogging is not a
problem, call a qualified service technician.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
The ice dispenser will not operate properly
Is the freezer door closed completely? „ Push the door firmly
shut. If it will not shut all the way, see The doors will not close
completely in this section.
Is the ice bin installed correctly?
„ For models with an interior
ice bin, push the ice bin in all the way. If the ice bin does not
go in all the way, it may not be put in straight. Pull it out and try
again. For models with an ice bin located on the freezer door,
the bin should sit level. To remove the bin, press the release
button on the right side of the bin and lift straight up. Replace
the bin in the door making sure it is properly aligned and
snapped securely into place. See Ice Maker and Storage Bin
on page 8.
Has the wrong ice been added to the bin?
„ Use only cubes
produced by the current ice maker. If other cubes have been
added, remove all cubes and check to see that none have
become stuck in the delivery chute.
Has the ice frozen in the ice bin?
„ Shake the ice bin to
separate cubes. If cubes do not separate, empty bin and wait
24 hours for ice to restock.
Has the ice melted around the auger (metal spiral) in the
„
ice bin? Dump the ice cubes and clean the ice bin completely.
Allow 24 hours for the ice maker to restock. Do not try to
remove the melted ice with a sharp object. You could damage
the ice bin.
Is ice stuck in the delivery chute?
„ Clear the ice from the
delivery chute with a plastic utensil. Do not use anything sharp
to remove the ice. You could cause damage.
Is the ice dispenser stalling while dispensing “crushed” „
ice? Stop dispensing ice. Change the ice button from “crushed”
to “cubed.” Depress the ice dispenser arm using a sturdy
glass. If cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again. See Water and Ice
Dispensers on page 8.
Is there ice in the bin?
„ See The ice maker is not producing
ice earlier in this section.
Has the dispenser arm been held in too long?
„ Release
dispenser arm. Ice will stop dispensing when the arm is held in
too long. Wait three minutes for dispenser motor to reset before
using again. It is best to take large amounts of ice directly from
the ice bin, not through the dispenser.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING