Before you call for service, Problem solution guide – Dacor EPICURE EHR42 User Manual
Page 9
![background image](/manuals/72889/9/background.png)
7
Before You Call for Service
Problem Solution Guide
Problem
May Be Caused By
What to Do
Nothing Works. Control
panel is not lit. Fan does not
work.
Power to hood is off.
Turn on power at junction or fuse box.
Check for tripped breaker or blown fuse.
Power outage.
Call electric company.
Hood not connected to electric
power.
Have qualified electrician connect hood to
electric power.
Lights do not work. Control
panel is not lit.
See Nothing Works above.
Light does not work. Control
panel is lit.
Loose light bulb.
Check to make sure that the light bulb is
screwed in completely (see page 6).
Light bulb burned out.
Replace light bulb (see page 6).
Fan does not draw heat and
smoke properly.
Fan set to low setting.
See Operating Instructions section.
Filter(s) clogged or dirty.
Check filters. Make sure they are com-
pletely clean and not blocked by foreign
objects.
Damper jammed shut or duct
work clogged.
Consult with a qualified installation pro-
fessional.*
Fan shuts off by itself.
Timed feature used.
If the timer is set, the fan will turn off
after ten minutes. See Timed Feature
on page 4.
Fan does not work. Control
panel not lit.
See Nothing Works above.
Fan does not work. Control
panel lit.
Fan malfunction.
Call for service.
Fan comes on by itself.
Hood AUTO-ON feature.
The fan comes on automatically when the
temperature rises above 140°F (60°C).
The AUTO-ON feature protects the con-
trol panel from damage due to overheat-
ing. The fan will automatically turn off
when the temperature goes below 140°F
(60°C), if the fan control is set to “off”.
This safety feature cannot be turned off.
See page 4 for more details.
* The duct work connected from the range hood chimney to outside the house or building required to vent
heat and smoke is not manufactured, warranted or serviced by Dacor. The customer is responsible for
having a qualified installer install and maintain the duct work.