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Before you call for service, Problem solution guide (continued), Problem may be caused by what to do – Dacor IDWH24 User Manual

Page 20

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18

Before You Call for Service

Problem Solution Guide (Continued)

Problem

May Be Caused By

What to Do

Dishes not dry (cont.)

Improper loading or

unloading

Do not overload or nest items. Make sure dishwasher

is loaded according to instructions starting on page 4.

Larger loads tend to dry better.

Dry cycle interrupted

Door opened too soon. Make sure dry portion of cycle

is complete before opening door.

Chipping or breaking

of glassware

Improper loading

Do not overload. Load between rack prongs, not

over them. Glasses loaded over prongs will not be

supported and may chip or break. Make sure glassware

is secure and can’t come loose. Always use the top

rack for delicate items.

Dishes are not clean

Spray arms do not rotate

properly

Make sure that both spray arms rotate freely. Make

sure that items do not obstruct movement of spray

arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If

necessary, clean spray arms. See page 4.

Incorrect detergent use

Use only correct amount of dishwasher detergent

according to water hardness. See page 8. Fill dispenser

only when ready to start the dishwasher. Do not use

old or caked detergent. Store dishwasher detergent

in dry place and in a closed container. Change the

dishwasher detergent if results are still poor.

Cycle selected is too short

Select normal or heavy wash cycle.

Incorrect loading

Make sure dishes and flatware are loaded properly.

See Loading Your Dishwasher section. Make sure all

items are loaded securely and do not tip over.

Filter system clogged

Make sure filter system is clean and properly installed.

See page 12.

Detergent build-up in

dishwashing compartment

Pour a teaspoon to tablespoon of citric acid crystals

or white vinegar into the pre-wash compartment in

the detergent dispenser. Run a normal cycle with no

dishes.

Chucks of food left on

dishes or in dishwasher

compartment due to drain

outlet cover being removed

Check to make sure drain outlet cover is in place. See

page 14.

Door will not close

Racks not correctly placed

Make sure the racks are in a horizontal position.

Whitish-blue sticky film

on dishes

To much rinse agent

See page 9 to change rinse agent dispenser setting.

Using liquid rinse agent

with a detergent that

already contains rinse

agent

Do not use rinse agent with detergent that contains

rinse agent or change detergent type.

Spotting and filming

Hard water/incorrect use of

dishwasher detergent

Use correct amount of dishwasher detergent or change

detergent type. See page 8.

NOTE: phosphate free

detergents do not work well with hard water.
You may need a home water softener.

No rinse agent

Make sure rinse agent dispenser is full.

Rinse agent dispenser not

set correctly

See page 9.

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