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Trouble cause troubleshooting – DSC POWERSERIES PC1616 User Manual

Page 8

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Trouble

Cause

Troubleshooting

Trouble [5] Zone Fault (Cont.)

One or more wireless devices have
not checked in within the
programmed time

If the trouble occurs immediately, a conflict with a hard
wired zone exists:
• The zone being used is already assigned to a

PC5108 zone expander

• The zone being used is assigned as a keypad zone

Perform a Module Placement Test – Program Section
[904] and verify the wireless device is in a good location.
• If bad test results occur, test the wireless device in

another location

• If the wireless device now tests good, the original

mounting location is bad

• If the wireless device continues to give bad test

results replace the wireless device

A short circuit is present on one or
more zones with double end-of-line
resistors enabled

Remove the wire leads from Z and COM terminals and
measure the resistance of the wire leads.
• A short circuit indicates a short in the wiring.

Connect a 5.6K resistor (Green, Blue, Red) across the Z
and COM terminals.
• Verify the trouble condition clears.

Trouble [6] Zone Tamper

Press [6] to determine specific zones with a tamper trouble

A tamper condition is present on one
or more wireless devices

Perform a Module Placement Test –Section [904]

Violate, then restore the tamper:
• If no test result then replace wireless device

An open circuit is present on one or
more zones with double end-of-line
resistors enabled

Remove the wire leads from Z and COM terminals.

Measure the resistance of the wire leads.
• Open circuit indicates a break in the wiring.

Connect a 5.6K resistor (Green, Blue, Red) across the Z
and COM terminals.
• Verify the trouble condition clears.

Trouble [7] Wireless Device Low Battery Press [7] to toggle through specific devices with low battery trouble

1st press – Wireless Zones

2nd press – Handheld Keypads

3rd press – Wireless Keys

One or more wireless devices has a
low battery

NOTE: The event will not be logged
to the event buffer until the wireless
device low battery delay time expires

• Program Section [377] Opt 9

Replace battery

NOTE: Replacing batteries will cause a tamper. Replacing
cover will restore the tamper causing the associated report-
ing codes to be sent to the Central Station.

Trouble [8] Loss of Clock/Date

The main panel internal clock is not
set

To program the time and date:

Enter [

✱][6][Master Code] then Press [1]

or Press function key programmed with definition #26

Enter the time and date (in military) using the following
format: HH:MM MM/DD/YY

Example.

For 6:00 pm, June 29, 2005

Enter: [18] [00] [06] [29] [05]

IMPORTANT!

Ensure you have the following information available before contacting Customer Support

- Control Panel Type and Version, (e.g., PC1864 v4.1)

NOTE: Version number can be accessed by entering [

][Installer Code][900] on any system keypad. This information is

also located on a sticker on the Printed Circuit Board.

- List of modules connected to Control Panel, (e.g., PC5400, PC5204 etc.)

This manual is related to the following products: