Cisco 7971G-GE User Manual
Page 20
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-20
Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
OL-12232-01
TxCnt
Number of RTP voice packets transmitted since
voice stream was opened.
Note
This number is not necessarily identical to
the number of RTP voice packets transmitted
since the call began because the call might
have been placed on hold.
Avg Jtr
Estimated average RTP packet jitter (dynamic delay
that a packet encounters when going through the
network) observed since the receiving voice stream
was opened.
Max Jtr
Maximum jitter observed since the receiving voice
stream was opened.
RxDisc
Number of RTP packets in the receiving voice stream
that have been discarded (bad packets, too late, and
so on).
Note
The phone will discard payload type 19
comfort noise packets that are generated by
Cisco Gateways, which will increment this
counter.
RxLost
Missing RTP packets (lost in transit).
Voice Quality Metrics
MOS LQK
Score that is an objective estimate of the mean
opinion score (MOS) for listening quality (LQK)
that rates from 5 (excellent) to 1 (bad). This score is
based on audible concealment events due to frame
loss in the preceding 8-second interval of the voice
stream. For more information, see the
“Monitoring
the Voice Quality of Calls” section on page 9-24
.
Note
The MOS LQK score can vary based on the
type of codec that the Cisco Unified IP
Phone uses.
Avg MOS LQK
Average MOS LQK score observed for the entire
voice stream.
Table 7-6
Call Statistics Items (continued)
Item
Description