Sure Heat Altima 30, 38, 48 - Manual (Page 24)

TROUBLESHOOTING
Spider and Insect Warning
Spider and insects can nest in the burners of this or any other grill, and cause the gas to flow from the front of
the burner. This is very dangerous condition which can cause a fire to occur behind the valve panel, thereby
damaging the grill and making it unsafe to operate.
You should inspect the burners at least once a year or immediately if any of the following conditions occur:
The smell of gas in conjunction with the burner flames appearing yellow.
The grill does not reach temperature.
The burners make a popping noise.
The grill heats unevenly.
Before calling for service
If the grill does not function properly, use the following checklist before contacting your dealer for service.
You may save the cost of a service call.
22
Problem
Grill will not light when the ignitor button is pushed.
Low heat with knob in “High” position.
Solution
Remove the cooking grates and flavor grid. Watch the
tip of the electrode. You should see a spark when the
ignitor button is pressed.
If there is no spark, check for loose wire con-
nections.
Check to see if debris is blocking the electrode
sparks.
Check battery/replace battery.
Attempt to match light the burner.
Check for proper gas supply and pressure.
Pre-heat grill for a full 15 minutes.
If using L.P. gas check for empty tank.
Check for kinks in supply line.
If only one burner appears low, clean burner,
clearing ports of any obstructions.