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Troubleshooting – StarTech.com DS81072 User Manual

Page 8

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Instruction Manual

5

Troubleshooting

Power LED does not light up:

• Check the connection of the power adapter into the Network Switch and electrical outlet.
• Plug the power adapter into a different electrical outlet.

Link/Act LED indicator does not light up when connected:

• Check the Ethernet cable connection at both ends, to make sure it is properly

plugged in.

• If running a patch cable from the Network Switch to the network device, try to

switch the ends of the cables.

• If using structured wiring which goes through a series of panels, try to connect a

device directly to the Network Switch with a single patch cable.

• Make sure the network device is powered on and the network interface is enabled

on it (check documentation for the network device).

• Connect the Ethernet cable to a different port on the Network Switch.
• If another port is available on the network device, try to move the cable to a

different port.

• Replace the Ethernet cable with a different cable.

Cannot share Internet connection on multiple computers after connecting

Network Switch to cable/DSL modem:

• Unlike a network/broadband router, a network switch is not designed to connect

two separate networks together (i.e. Internet (WAN) and home network (LAN)),

but rather to create/expand a network. Since many Internet Service Providers

(ISP) only provide a single connection (IP address), a network switch would allow

only one computer to access the Internet. A network router is first required to be

able to share a single Internet connection with multiple computers on your local

home network. A network switch can then be used to expand the number of ports

available on your local network, if necessary.

This manual is related to the following products: