StarTech.com PCM815SHNA - Manual (Page 17)

Troubleshooting
Problem: One or more red ALARM LEDs is lit on the front panel of a switch.
Cause: The port(s) displaying the error have experienced a hardware problem.
Correction: Power the problem port(s) and or the switch on and off 2-3 times. If this
does not correct the problem, contact Technical Support.
Problem: The CURRENT indicator on the front panel is flashing.
Cause: The unit is experiencing a small overload.
Correction: Power off and/or remove unnecessary devices from the switch to reduce the
overall load to 15 amps or less.
Problem: The switch does not have any power, but the wall power outlet is functional
and the power cord is snugly connected to the rear panel.
Cause: Excess loads may have caused the internal breaker in the switch to trip open.
Correction: Press the RESET button on the rear panel to reset the unit. Remove
devices to avoid an overload and test the switch again.
Problem: The Server Remote Control/management software cannot connect to the
switch.
Cause: There is a configuration error, or a loose connection.
Correction: 1) Ensure that you are using the correct serial cable, and that the
connections between the serial switch and the Server Remote Control/computer are
snug. 2) Ensure the Com Port setting on the General tab on the
Setting>Configuration menu is correct and manually select the correct port number
from the list, if necessary (management software only).
Instruction Manual
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