Trouble shooting – Sportline 1010 DUO (Womens) User Manual

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Duo 1010w Dual-Use Heart Rate Monitor

TROUBLE SHOOTING

POTENTIAL CAUSES FOR NO HEART RATE READING OR LONG RESPONSE TIME:

CAUSE: DRY SKIN
SOLUTION:

Apply conductive gel thoroughly to chest area (for Chest-Strap measurement) or finger (for

Finger-Touch measurement). Tap water may help if conductive gel is not available.

CAUSE: CHEST STRAP IS NOT CONTACTING WITH SKIN
SOLUTION:

Make sure the chest strap is firmly over the chest and the Watch is securely on wrist.

CAUSE: MUSCLE TREMORS CAUSED BY PRESSING ON SENSORS TOO HARD (FINGER TOUCH)
SOLUTION:

Decrease finger pressure on the Sensor Pads.

CAUSE: DEAD SKIN ON WRIST, FINGER OR CHEST.
SOLUTION:

Rub off excessive dead skin with a towel

CAUSE: A THIN LAYER OF BODY GREASE INSULATES THE ECG SIGNAL PREVENTING THE CHEST STRAP OR
WATCH FROM DETECTING ECG HEART RATE
SOLUTION:

Wipe chest / wrist and the back of Chest Strap/ watch with a tissue or soft towel.

CAUSE: HAIRY SKIN
SOLUTION:

Apply conductive gel to chest area or wrist.

CAUSE: LOW BATTERY
SOLUTION:

Replace the battery in watch/transmitter and try again.

CAUSE: ELECTRICAL FIELD INTERFERENCE FROM RF DEVICES (CHEST-STRAP MEASUREMENT) SUCH AS
OVERHEAD POWER LINES, ETC.
SOLUTION:

Leave the area where RF source potentially exist.

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