Sceptre X22HG-Naga - Manual (Page 37)

SCEPTRE X22 Page37
Problem
(continued) Possible solutions (continued)
I CANNOT GET THE
RESOLUTION
1680X1050
(continued)
You can also make sure your video card’s video
drivers are up to date. You can find what video card
you have by clicking on START then RUN. Type in
“DXDIAG”. When the diagnostic window pops up,
click on the DISPLAY tab. The program will tell you
what video chipset you have. Copy that name then
search it with an online search engine like
GOOGLE™. Find your video card company’s web
address and search for newer drivers. If updating
your drivers does not work, you probably have one
of the older video cards and cannot achieve a
widescreen resolution. You’ll need to upgrade your
video card to a newer one.
I DO NOT HEAR
ANY SOUND FROM
THE MONITOR
This monitor does not have internal speakers.
THE VIDEO IS TOO
BRIGHT NO
MATTER WHAT I
ADJUST
Sometimes having older video cards this type of
problem might happen due to newer LCDs having to
provide HD video capability and not being fully
compatible with older video cards. You can try
adjusting the video card’s options in the computer
but ultimately you’ll need to upgrade your video
card.
THE WORDS AND
VIDEO ARE TOO
BLURRY
Are you using the monitor’s native resolution? If not
you’ll need to switch resolution to the native
1680x1050 at 60 Hz to make the words clearer. If
you’re using VGA please do not forget to AUTO
ADJUST and to use FORMAT under OSD.
If the words are still blurry, please try enabling or
disabling CLEAR TYPE function from windows.
THE COLORS ARE
NOT CORRECT
Sometimes the colors are not correct because your
VGA or DVI cable is loose or corrupt. Please try
reconnecting your cable or swap out your current
cable to see if the problem persists.