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Is an external device not working, Are you using all available documentation – Compaq 272637-001 User Manual

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Troubleshooting

Getting Started

3–5

Is an External Device Not Working?

If an external device does not function as expected:

Turn on the device as instructed in the device documentation.
Some devices, such as external monitors, printers, and
devices connected to the parallel connector, must be turned
on before the notebook is turned on.

Verify that:

All device connections are secure.

The device is receiving electrical power.

The correct device drivers are installed.

Install the latest available system ROM. For instructions, see
the Software Guide, Chapter 3, “Software Updates and
Restorations,” on the Documentation Library CD.

Are You Using All Available Documentation?

To access the current procedures for using the hardware and
software on your notebook:

See Chapter 2, “Beginning to Use the Notebook,” in this
guide for information about using the Documentation Library
CD. The CD provides information about Compaq hardware
and software and about connecting or installing optional
devices or software.

See Windows Help for information about the operating
system. To access Windows Help, select Start > Help. For
more information, which is available in limited languages,
visit the Microsoft Web site at:

http://www.microsoft.com

See Help within most applications and utilities for
information about using a specific application or utility. To
access Help, open the software, then select the Help option.
The Help option is often a button or menu item that is labeled
Help or identified with a question mark icon.